Reach out to our support team, report bugs, ask security questions, or start a partnership discussion.
Fastest way to get technical or campaign support directly inside the Promo app.
Usually under 4 hoursEmail us for general account help, payment reconciliation, or document verification questions.
support@promo.app Within 24 hoursTo appeal a dispute, report guideline breaches, or flag suspect account logins.
security@promo.app Within 12 hoursNeed support or have a business inquiry? Fill out the form below and we will get back to you quickly.
Our general customer support desk operates during the following times (IST):
Interested in integrating with Promo, api opportunities, or running a case study?
partnerships@promo.app →Promo Inc. (India Operations)
Growth Hub, Level 4,
Indiranagar, Bangalore, Karnataka
PIN - 560038
We replace manual agency pipelines with clean, integrated digital infrastructure built to move as fast as your brand needs.
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